We are committed to delivering your carefully curated wardrobe essentials with efficiency and care. Every order is processed with attention to detail, ensuring that your selections—from everyday basics to seasonal staples—arrive in perfect condition. Our fulfillment team works diligently to prepare your package within 1-2 business days, followed by seamless handover to our trusted logistics partners.

Processing typically takes 1-2 business days after payment confirmation. Delivery durations vary based on your location and selected shipping method. While most domestic orders arrive within the estimated window, occasional delays due to carrier logistics or peak seasons may occur. International shipments require additional transit time, subject to customs clearance procedures.

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Rates are automatically calculated at checkout based on order weight and destination. Expedited services may be available for select regions—contact our team for tailored arrangements.

Currently, we serve customers across North America, Europe, and parts of Asia-Pacific. Some remote areas or countries with trade restrictions may be excluded. During checkout, our system will verify your address eligibility. For inquiries about specific destinations, reach out to [email protected].

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor its progress. For consolidated shipments, individual tracking updates may appear sequentially. If you encounter discrepancies or haven’t received updates within 48 hours of dispatch, notify our support team for assistance.

While rare, unforeseen delays or misplaced packages can happen. If your tracking shows no movement for over 10 business days or the status remains "undelivered" beyond the expected date, contact us immediately at [email protected] with your order number. We’ll collaborate with carriers to resolve the issue or initiate a replacement/refund per our policy.

International orders may incur customs fees, taxes, or import duties determined by your local authorities. These charges are the customer’s responsibility and are not included in our pricing. We declare all packages accurately to comply with regulations but cannot predict or reimburse such fees. For guidance, consult your country’s customs office before placing an order.